Item is preowned played with condition. Only one shoe. Snap buttons are a bit loose on the pants. Someone wanted pictures of the doll without the clothing to see if there were any marks or imperfections against my better judgment knowing that the Doll appear to have never had it close for me, I tried to gently remove the clothing and one of the rump bands on the arms snapped therefore, I am not going to try to further remove the shirt, so it happens to the other arm too . Arm is fine if you leave it in the clothing. Thanks for looking!