***This item is a pre-sale. Item will ship same or next day after arriving. If the item is damaged at all, I will contact buyer and ask how they would like to proceed. If item arrives to me completely destroyed, a full refund will be provided back to the buyer.*** Item will be brand new & unopened! Will come from a smoke free environment. Will be packed and shipped with care to ensure safe delivery to buyer. If you have any questions don’t hesitate to reach out!